Recommended Follow-ups overview
Recommended follow-ups automatically identifies contacts who haven't booked after you shared availability. Get weekly emails with follow-up suggestions and send messages directly from Calendly.
For example, you can:
- Review a weekly email showing the top contacts who need follow-up, along with when you sent them your scheduling link
- Easily send a personalized follow-up message
- Use prefilled templates to save time writing follow-up emails
- Manage all follow-ups in one organized page inside Calendly
Before you begin
Recommended follow-ups is available for users with the Gmail for Workflows integration enabled. You'll receive a weekly email only if you have contacts who meet the follow-up criteria.
The feature sends emails to contacts you've shared availability with in the last three days who haven't scheduled a meeting yet. If you previously followed up with someone, they won't appear again.
Setting up Recommended follow-ups
Recommended follow-ups turns on automatically once you connect the Gmail for Workflows integration. Here are the key resources to get started.
Best practices
For all users:
- Review your weekly email to catch scheduling opportunities early. The sooner you follow up, the better your chances of booking a meeting.
- Use the prefilled template as a starting point, but feel free to personalize your message. A personal touch increases response rates.
- Check the Recommended follow-ups page regularly. New contacts appear here before they show up in the weekly email.
- Dismiss contacts who've already booked or who aren't good fits. This keeps your list focused on real opportunities.
Frequently asked questions
You'll get one email per week. The email includes up to five contacts who need follow-up, sorted by when you sent them your scheduling link.
Yes. You can unsubscribe from the emails at any time by selecting the unsubscribe link at the bottom of the email.
You can dismiss them from the Recommended follow-ups page. They won't appear in future emails or on your list.
No. Recommended follow-ups emails look like regular emails from you. There's nothing that shows it came from Calendly's automated follow-up feature.
The contact gets your email right away. If they book a meeting, they're removed from your Recommended follow-ups list. If they don't book within the next week, you might see them again in a future email.